Terms & Conditions

By accessing or using the True Varsity website, you agree to these Terms & Conditions. Please read them carefully before using our services or placing an order.

Use of Website

You agree to use this website for lawful purposes only. You may not misuse the site, interfere with its operation, or attempt to access restricted areas without authorization. You must not upload, post, or transmit any content that is unlawful, harmful, infringing, defamatory, or disruptive, including material containing viruses or malicious code. True Varsity reserves the right to refuse service in cases of suspected fraud, abuse, or misuse of the website.

Product Information

We make every effort to display products as accurately as possible. However:

Colors and materials may appear slightly different due to screen settings or lighting.
Product images and descriptions are provided for reference to showcase design, color, and style.

Minor variations in finishing may occur as part of the made-to-order process.

Orders & Payments

All orders are subject to acceptance and availability. An order is considered confirmed once payment has been successfully processed.

Prices are shown at checkout and may change without prior notice.
Payments are processed securely through Shopify Payments and PayPal.
We reserve the right to cancel or refuse an order if payment issues or suspected fraud are detected.

Made-to-Order & Custom Products

True Varsity operates on a made-to-order and custom model. Production begins after an order is confirmed. By placing an order, you acknowledge that custom items are produced specifically based on the details you submit at checkout. Policies regarding changes, cancellations, returns, and refunds are outlined in our Returns & Refunds Policy.

Shipping & Delivery

Shipping timelines and delivery estimates are provided for guidance and are not guaranteed. True Varsity is not responsible for delays caused by:

Customs processing
Courier service disruptions
Weather conditions
Incorrect or incomplete shipping information provided by the customer

Customers are responsible for ensuring accurate shipping details at checkout.

Intellectual Property

All content on this website including text, images, graphics, logos, branding elements, and design layout is the property of True Varsity or its content partners and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites. These websites operate independently, and True Varsity does not control or assume responsibility for their content or privacy practices. Accessing third-party websites is done at your own discretion.

Limitation of Liability

To the maximum extent permitted by law, True Varsity shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website, products, or services. All services and content are provided on an “as is” and “as available” basis unless otherwise stated.

Indemnification

You agree to indemnify and hold True Varsity, its affiliates, partners, and service providers harmless from any claims, damages, liabilities, or expenses resulting from:

Your misuse of the website
Your violation of these Terms & Conditions
Your infringement of any third-party rights

Changes to These Terms

True Varsity reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page. Continued use of the website after updates indicates acceptance of the revised Terms.